SAAS Staff
SAAS Front Desk: (213) 740-3801
Dr. Magdi El Shahawy
Senior Associate Athletics Director
Director of SAAS
Eligibility Coordinator: Football & M. Basketball
Summer Aid, Graduation Reports
Office: (213) 740-0885
Email: melshaha@usc.edu
Jennifer Amran
Assistant Director of Student Services
Registrar/Degree Progress Liaison
Financial Aid
NCAA Reports
National Letter of Intent
Squad Lists
Office: (213) 821-0755
Email: amran@usc.edu
Heather Bell
Academic Counselor: Football, Women’s Basketball, Women’s Track & Field and Cross Country
APR Coordinator
Office: (213) 740-0534
Email: bellh@usc.edu
Dr. Kevin Bolen
Learning Specialist
Office: (213) 821-7389
Email: bolen@usc.edu
Willie Brown
Student-Athlete Attendance Monitor
Life Skills and Community Service Assistant
Office: (213) 740-5646
Email: wfb@usc.edu
Cory Buckner
Academic Counselor: Men’s Basketball
Assistant Learning Specialist
Office: (213) 740-2018
Email: cbuckner@usc.edu
Mimi Butler
Learning Specialist
Office: (213) 740-0069
Email: miriambu@usc.edu
Dr. Jennifer Castro
Supplemental Academic Support
Office: (213) 740-3802
Email: castroje@usc.edu
Susie Cognetta
Academic Counselor: Women’s Soccer, Mens & Women’s Waterpolo
Office: (213) 740-1625
Email: scognett@usc.edu
Joyce Hirayama
Executive Assistant to Director of SAAS
Office: (213) 740-3801
Email: jhirayam@usc.edu
Alan Hong
Computer Systems Administrator
Website Manager
Office: (213) 740-3794
Email: alanhong@usc.edu
Alicia Kaptein
Academic Counselor: Men’s and Women’s Volleyball, Women’s Sand Volleyball, Women’s Crew/Rowing
Office: (213) 821-0753
Email: akaptein@usc.edu
Kam Klaver
Academic Counselor: Men’s and Women’s Swimming & Diving, Men’s Track & Field
Office: (213) 740-2289
Email: kklaver@usc.edu
Dr. Denise Kwok
Assistant Director of SAAS
Learning Specialist
DSP Liaison
Office: (213) 821-3075
email: dkwok@usc.edu
Monica Morita
Director of Student Services
Financial Aid
Housing
Meal Plans
NCAA Reports
Office: (213) 740-4157
Email: mmorita@usc.edu
John Mosbach
Director of Athletic Academic Advising
Academic Counselor: Football, Women’s Lacrosse
Intern Program Coordinator
Office: (213) 821-2057
Email: mosbach@usc.edu
Kyle Ross
Academic Counselor: Football, and Baseball
Community Service Coordinator
Office: (213) 821-4137
Email: kyler@usc.edu
Whitney Rotrock
Academic Counselor: M&W Tennis, M&W Golf
Personal Development Coordinator
Book Scholarship Coordinator
Office: (213) 740-5098
Email: rotrock@usc.edu